Returns & Exchanges

Neko Noire Apparel

Returns & Exchanges

If you are not satisfied with an item purchased you can return it to us within thirty (30) days of receipt of item(s) for an exchange or refund by following the steps outlined below.

Merchandise must be returned in its original condition in order to be accepted as a return. Clothing must be unworn, unwashed and in a resalable condition.

Returned or exchanged items must be accompanied by the original invoice, all packaging, hang-tags and any related accessories. No refund or exchange will be processed for items that are returned incomplete, damaged, washed or soiled.

If you wish to have an item exchanged for a different size, please include clear instructions on which size you require in your return.

Return postage must be paid via cheque or Paypal.

If you have any questions about the returns or exchange procedure, please contact our Customer Assistance - Please use the contact form HERE.